FAQs

  • What is the Owner Perks Program?

    It’s our way of saying welcome to the Volkswagen community, “Nice to see you.” Sort of like an online VW welcome wagon with a big basket of tasty discounts on cool gear and accessories, like First Act guitars and Trek biking shorts. Plus tons of free shwag there for the taking.

  • How can I join?

    If you’re a Volkswagen Club member, you’re in. If you’re not a Volkswagen Club member, please call 1-800-DRIVE-VW to join.

  • How does it work?

    Find the brand new or Certified Pre-Loved Volkswagen that’s right for you, buy or lease it from a participating VW Club dealer, and drive it home. Within a month, you’ll receive a Volkswagen Club card in the mail with your user name and password. Once you’re a Volkswagen Club member, you can take advantage of everything the Owner Perks website has to offer.

If you are a VW Club member and have not received a card, call 1-800-DRIVE-VW. Have your Vehicle Identification Number (VIN) handy so we can assign you a user name and password.
  • Do I have to pay shipping and handling?

    Yes. You are responsible for shipping and handling on all physical merchandise, but we’ll cover everything else. The coupons though are completely free!

  • What if I receive the wrong item, or it’s broken?

    You can simply return the damaged or incorrect item within 15 days. However, you must pay for shipping of all items. If you have more questions please call 1-800-DRIVE-VW.

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